Shipping policy

Last Updated: October 30, 2026

At weizoz, we aim to provide clear information about shipping charges, order processing, and estimated delivery times so customers can make informed purchasing decisions.

1. Shipping Availability

Available shipping destinations are displayed during checkout. Customers should confirm that delivery is available to their selected address before placing an order.

2. Shipping Charges

We offer Free Standard Shipping on eligible orders.

Any additional delivery charges, if applicable to an available shipping method or destination, will be displayed before an order is submitted.

3. Order Processing Time

Our standard order processing time is 1–3 days.

Processing refers to the time needed to prepare an order before it is handed over for delivery. It is separate from the estimated transportation time.

4. Estimated Shipping Time

Our standard estimated transit time is 5–10 days after order processing.

Combining processing and transit times, the estimated total delivery period is approximately 6–13 days, using the same day-counting convention for both periods.

All delivery estimates are approximate and are not guaranteed arrival dates.

5. Shipping Delays

Delivery may be affected by carrier operations, weather conditions, address issues, or other circumstances beyond our reasonable control.

If your order is significantly delayed, please contact our customer support team for assistance.

6. Shipping Addresses

Customers are responsible for providing accurate and complete shipping information at checkout.

If an address requires correction, please contact us promptly at hello@weizoz.com.

Address changes may not be possible after an order has entered processing or shipment.

7. Missing or Undelivered Orders

If an order has not arrived within the estimated delivery period, please contact us with your order number and the relevant delivery information.

We will review your request and assist with available next steps.

8. Customer Support

Store: weizoz

Email: hello@weizoz.com

Phone: 916-410-8856

Business Address: 3939 Tate St, Sacramento, CA 95838, United States

Support Hours: Monday–Friday, 9:00 AM–6:00 PM.